ROLLER

At ShopEvinmotors, we want to ensure a seamless and enjoyable shopping experience for our customers. Please take a moment to review our shipping policy for orders within the United States.

• Shipping Methods and Timeframes:
• We only offer shipping services through USPS at the moment.
• The estimated delivery time will vary based on your location and the shipping method chosen during checkout.
• Standard shipping typically takes 3-7 business days, while expedited shipping options may be available for faster delivery.
• Ground shipping typically takes 2-3 business days within Puerto Rico. When using ground services to ship outside of Puerto Rico the delivery times may vary depending on your location, typically between 12-15 days.
• Order Processing Time:
• We strive to process and ship all orders as quickly as possible.
• Order processing time typically ranges from 1 to 3 business days, excluding weekends and holidays.
• During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during such times.
• Shipping Rates:
• For orders below $100, shipping fees will be calculated at checkout.
• We offer free ground shipping on all orders over $100 within the United States.
• Oversized or overweight products such as tires, rims, fenders, windshields, roofs, frames, racks, exhaust systems, handlebars, and gear bags do not apply for free shipping. If your order includes an item that matches these criteria a customer representative will reach out to discuss shipping options and any additional fees required to fulfill your order.
• Tracking Your Order:
• Once your order is shipped, you will receive a confirmation email containing a tracking number.
• You can use this tracking number to monitor the progress of your shipment through the carrier's website or tracking portal.
• Please note that tracking information may take some time to update after the package has been handed over to the shipping carrier.
• Shipping Restrictions:
• We currently only ship within the United States.
• Certain items such as oversized and overweight products, tires, fenders, windshields, roofs, frame, racks, and hazardous materials, may not be eligible for shipping or may require special handling.
• Address Accuracy:
• It is crucial to provide accurate and complete shipping information during checkout.
• We will not be responsible for delays or misdeliveries resulting from incorrect or incomplete address information provided by the customer.
• Shipment Delays or Issues:
• While we make every effort to ensure timely delivery, unforeseen circumstances or external factors beyond our control may occasionally cause delays.
• If you encounter any issues with the delivery of your order, please contact our customer support team. We will work diligently to resolve the matter and keep you informed of any updates.

We value your satisfaction and are committed to providing reliable shipping services. If you have any questions or require further assistance regarding our shipping policy, please don't hesitate to reach out to our customer support team.

Thank you for choosing ShopEvinmotors. We appreciate your business